Return Policy

RETURN POLICY

Products may be returned in the event of a warranty issue for same product and size. Please see the Exchange and Warranty Policies below. All sales are final. 

EXCHANGE POLICY

Tuning Element will allow an exchange of a product due to the wrong size within 3 days of purchase date at store locations.  If purchased online at www.TuningElement.com, you then will have 5 days for your product to be delivered back to Tuning Element, LLC for an exchange.  All products must be in like new, sell-able condition without scratches.  Please send a copy of the receipt, which different product you would like and/or the exact size/length.

​Return to: ​   Tuning Element

Attn: Exchange

1440 State Hwy. 248 Ste Q435

Branson, MO 65616

U.S.A.

PRODUCT WARRANTY

Such an important decision for your health and wellness deserves an exceptional warranty. Tuning Element’s warranty is our promise to stand behind the quality of your health investment, to be there when you need us, to listen to your concerns and to create a comfortable, no-hassle shopping experience from start to finish.

For the next twelve months from the date of purchase, we warranty our products against defects in material or craftsmanship. If your product becomes damaged as a result of a manufacturer defect, Tuning Element will repair or replace the item, at our option, without charge. If the item is out of stock or discontinued, we will replace it with an item at our discretion of a comparable value and type.

Exclusions:

  1. Ceramic bracelet is dropped, damaged and/or broken.
  2. Necklaces, bracelets, and anklets damaged by force.  Example: caught on something.
  3. Cosmetic discoloration of gold plating or any other colors plating.
  4. Scratches.
  5. Patch products.

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